Fix flows. Ship agents.
Clean Salesforce automation and focused Agentforce pilots—built for measurable outcomes.
Who This Is For
Teams slowed down by brittle Flows or tangled automation.
Admins who need systems they can actually maintain.
Orgs curious about Agentforce but unsure where to start.
Leaders who want measurable wins—not endless pilots.
What I Do
I fix messy Salesforce automation and help teams ship their first Agentforce pilots. Most of my work falls into three patterns: Flow refactors, Agentforce design and launch, and AI governance for orgs that need audit trails.
Selected Outcomes
Cut waiver completion time in half; reduced duplicate contacts by 40%.
Freed admins from 6 hours of manual work per month.
Prevented 10+ high-visibility communication errors.
How I Work
Baseline. We pull recent metrics and map where your Flows—or agent handoffs—are breaking down.
Rebuild. I refactor the automation, design the agent (if applicable), and tighten the guardrails.
Prove it. We compare before/after and make sure your team can maintain what we built.
Start with a 15-minute call
Bring a Flow you'd like to fix or an Agentforce idea you're considering. I’ll tell you what I’d do and whether I’m the right fit.
Austin Based - Available Remotely
I have a background in service operations + high-volume customer workflows. This is independent consulting work and is not affiliated with Salesforce or the City of Austin.
Certified Salesforce Administrator + Agentforce Specialist.